Frequently Asked Questions
Welcome to our FAQ section! Here you’ll find answers to the most common questions about Flairologi and The Progress Planner. If you can’t find the answer you’re looking for, feel free to contact us.
Product Information
Using The Planner
Shipping and Returns
Account and Orders
Q: What makes The Progress Planner different from other planners?
A: The Progress Planner by Flairologi is undated, allowing you to start anytime. It includes vision boards, goal-setting tools, and thick, high-quality pages to ensure a premium writing experience. Plus, its compact size makes it easy to carry wherever you go.
Q: What are the dimensions of The Progress Planner?
A: The Progress Planner measures 5.8 x 8.3 inches, making it compact enough to fit in most bags and purses.
Q: What materials are used in The Progress Planner?
A: The planner features a durable cover, thick paper to prevent ink bleed-through, and two built-in bookmarks to keep track of your progress.
Q: How do I use the vision board pages?
A: Our vision board pages are designed to help you visualize your goals and dreams. Simply paste images, write affirmations, and jot down your aspirations. We provide a digital guide with tips and examples to get you started.
Q: Can I use any pen or marker with The Progress Planner?
A: Yes, the thick pages are designed to handle various types of pens and markers, including fountain pens, without ink bleeding through.
Q: Is there a guide on how to best use The Progress Planner?
A: Yes, every purchase comes with a comprehensive digital guide that offers tips and strategies for maximizing your planner’s effectiveness.
Q: What are the shipping options and delivery times?
A: We offer standard and expedited shipping options. Delivery times vary based on your location but typically range from 3-7 business days for standard shipping and 1-3 business days for expedited shipping.
Q: How can I track my order?
A: Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s website.
Q: What is your return policy?
A: We offer a 30-day satisfaction guarantee. If you’re not completely satisfied with your purchase, you can return it for a full refund or exchange. Please visit our Returns & Exchanges page for more details.
Q: Do I need an account to place an order?
A: No, you can place an order as a guest. However, creating an account allows you to track your orders, save your details for faster checkout, and view your order history.
Q: How do I create an account?
A: You can create an account by clicking on the “Sign Up” button at the top right corner of our website and filling out the registration form.
Q: How can I update my account information?
A: To update your account information, log in to your account and go to the “Account Settings” section. Here you can update your personal information, address, and payment details.